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Main > Technical support
 


 Browsers compatibility issues


Our website has been designed and works perfectly with Windows Vista, Windows XP and Apple OSX 10.3, 10.4 and 10.5 (Leopard).

There is no compatibility issue with Internet Explorer 7 and Internet Explorer 8 (beta version), Firefox 2 and Firefox 3, Google Chrome. We have tested it a lot with these browsers and we did not find any problem.

If your operating system is Windows 2000 Professional and your browser is Internet Explorer 6 then we will certainly experience some problems. Some pages of the website, especially the store section, does not load properly with this configuration. If your operation system is Windows 2000 Professional then we recommend you to use Firefox 2 or 3.

Our website has been written recently so it does work very fine with old browsers. It does not work at all with Internet Explorer 5 and 5.5 in particular and has some issues with Internet Explorer 6.

We have tested all new browsers using Windows Vista, Windows XP, Windows 2000 Professional, Apple OSX 10.5, 10.4, 10.3 and the website is working fine in the vast majority of them.

You can see the screenshots and the results of our tests by clicking here.


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We do not accept any longer emails that are sent directly to our email addresses.

For security reasons and for a better service ALL clients must now register with our helpdesk and use it to email our staff. Emails sent directly to us without the creation of a ticket will not be answered anymore.

A ticket must be opened for all queries or concerns.

If you are experiencing some problems to receive our emails (especially if you are using Yahoo! or Hotmail) please whitelist our domains @easycorpltd.com and @easycorp.co.uk.


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