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BBB Member since 2006
Main > Billing issues
 


 How will you ship my corporate documents and corporate kit?


We will always give you the choice. When we have some sensitive documents (certified certificate, Visa card, checkbooks, corporate kit, etc...) to send you we will always ask you how you want us to forward them to you.

We will give you the choice between normal mail, recorded mail or UPS.

Our express courrier is UPS. We do not send shipments using DHL, TNT or Fedex. We only use UPS for all our express shipments.


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With what frequency will you forward my mail?

By default, your mail will be forwarded to you once a week (on every Friday). But we can also forward your mail to you as often as you like. Our mail manager system will allow you to have your mail scanned and access it online. You may choose a monthly or weekly frequency or you may request shipments on a need basis. If you choose a set frequency you may still order shipments on a need basis. We are very flexible and we are here to serve you so please feel free to ask us if you have any special requirements.

 Read the full article

Can I start using your address as soon as I order the mail forwarding service?

Yes, you may begin receiving mail from the date you are ordering the mail forwarding service however be aware that we will not forward your mail until you complete the signup process. How to complete the signup process? Simply send us the two original USPS forms 1583, the copies of two identification documents and a copy of front and back of your credit card.

 Read the full article

Can I setup a virtual office service if I do not have a credit card?

No, you cannot. Everytime we receive some mail for you, we will sort it and classify it in our mailing room. We will prepare it and forward this mail to you on every Monday. At that stage we will bill your credit card for the postage costs associated to the shipment. For this reason we always need to have a valid credit card on file in order to charge it with the postal costs. We cannot contact you to get a payment everytime we have some mail for you, it would be simply impossible to do that for an small annual fee of $300. ...

 Read the full article


 
We do not accept any longer emails that are sent directly to our email addresses.

For security reasons and for a better service ALL clients must now register with our helpdesk and use it to email our staff. Emails sent directly to us without the creation of a ticket will not be answered anymore.

A ticket must be opened for all queries or concerns.

If you are experiencing some problems to receive our emails (especially if you are using Yahoo! or Hotmail) please whitelist our domains @easycorpltd.com and @easycorp.co.uk.


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Easy Corp Ltd is an accredited business from the Better Business Bureau.

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