By law we need to verify the identity of the applicant. Also our bank processor request us to verify who is the real cardholder. We cannot verify that you are the genuine cardholder without asking you to see both sides of your credit card (exactly like a teller would do in a normal shop). In that way we can verify that your name is printed on your card and also that your signature matches the one made on the confirmation invoice.

There is no security issue at all since you have already provided us with the full details of your card when you placed your order online via secure ssl so we have already collected the billing details in a secure place. Sending us both sides of your card only allow us to protect you and our business by verifying that you are the real cardholder for the card used for the billing. This verification method allows us to have no chargeback and no fraud event since 2004.

Some of our clients prefer to fax us copy of both sides of their card with some digits hidden and this is perfectly fine. If you are worried about who is behind our fax machine then you can simply hide the digits of the card and only leave visible the last four digits. You can also hide the CVV at the back of the card. We only need to verify that your name is appearing on the card and that your signature matches the one made on the confirmation invoice. Nothing else.

If you prefer not sending us this paperwork then do not place an order.

If you have already placed your order then simply let us know and we will cancel your order and refund the money.