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Main > Services in the USA > Virtual office in Delaware
 


 Can I setup a virtual office service if I do not have a credit card?


No, you cannot.

Everytime we receive some mail for you, we will sort it and classify it in our mailing room. We will prepare it and forward this mail to you on every Monday.

At that stage we will bill your credit card for the postage costs associated to the shipment. For this reason we always need to have a valid credit card on file in order to charge it with the postal costs.

We cannot contact you to get a payment everytime we have some mail for you, it would be simply impossible to do that for an small annual fee of $300.

We also cannot accept to keep a mail deposit because it will be an extra cost to manage this deposit and it will delay our mail forwarding service.

If you place your order for a mail forwarding service and pay it by bank transfer or Paypal you will still need to provide us with a valid credit card that we will keep on file during the full lenght of the mail forwarding agreement. All associated postal costs will be billed against this card.

POSTAL COSTS ARE NOT INCLUDED IN THE $300 ANNUAL SERVICE FEE.

When your card will become expired or declined then we will ask you to provide us with a new one in order to be able to continue to forward your mail. Until we receive a new valid payment card we will not be able to forward your mail. In case you do not answer to us and do not provide us with a valid card then the service will be automatically terminated.


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We do not accept any longer emails that are sent directly to our email addresses.

For security reasons and for a better service ALL clients must now register with our helpdesk and use it to email our staff. Emails sent directly to us without the creation of a ticket will not be answered anymore.

A ticket must be opened for all queries or concerns.

If you are experiencing some problems to receive our emails (especially if you are using Yahoo! or Hotmail) please whitelist our domains @easycorpltd.com and @easycorp.co.uk.


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